Q: How long does my download link remain active?
A: It remains active for 7 days. Following 7 days use the contact form to request the link
Q: How is the standard downloaded?
A: Once payment is complete, a receipt and download will be sent to your registered email address. If there is a problem with your email address, contact us - we can amend your records (subject to security). Clicking the link on the download instructions will take you to the download page, click the download link. You will be asked to run or save your file. Save it to the appropriate place on your computer.
Q: What does "Remember Password" mean?
A: When you log in, your browser can "remember" this information on this computer. Check the box and you will not have to log in each time you come back. If you use a shared computer, please do not check the "Remember Password" checkbox.
Q: Why is there an End User License Agreement?
A: To assist you in understanding the proper use of downloaded electronic standards from our webstore, we have a reference of all the end-user license agreements indicating the specific collection(s) to which each applies. These agreements will be displayed as part of the ordering process for the purchaser to accept prior to the completion of the purchase transaction.